Mahjong Mill ships mahjong sets, tiles, mats, racks, bags, accessories and domino sets to wholesale buyers worldwide.
Incoterms
We quote EXW, FOB, CIF or DDP depending on your destination and preference. The agreed term is stated on the proforma invoice.
Production Lead Time
Production lead time is confirmed per order. It starts once artwork and packaging are approved and the deposit is received. Bulk orders with custom tooling take longer than stock items.
Shipping Methods
Sea freight (LCL or FCL) for bulk orders, air freight for urgent or mid-size orders, and express courier for samples and small parcels. We recommend the most economical option for your volume and deadline.
Packaging
Goods are packed in export cartons with inner protection. Carton marks, labels and palletisation can follow your instructions. Mixed-carton and mixed-container loading is available across product categories.
Shipping Documents
We provide a commercial invoice, packing list and bill of lading or air waybill with every shipment. A certificate of origin and other documents can be arranged on request.
Duties and Taxes
Import duties, VAT and customs clearance charges at destination are the buyer’s responsibility unless the order is quoted DDP.
Tracking
Shipping documents and tracking details are shared once the goods are dispatched.
Damage or Shortage
If cartons arrive damaged or short, notify us within 7 days of delivery with photographs of the carton, the shipping label and the affected goods. We will file the carrier claim and support you with replacement or credit.