This website is operated by Mahjong Mill, a supplier of mahjong sets, tiles, mats, racks, bags, accessories and domino sets for wholesale buyers, importers, distributors and private-label brands. By requesting a quotation or placing an order with us, you agree to the terms below.
Quotations and Orders
Quotations are valid for the period stated on the quotation itself. An order is only confirmed once we issue a proforma invoice and you confirm it in writing. Specifications, artwork and packaging must be approved before production begins.
Samples
Samples can be produced for most items. Sample cost, tooling cost where applicable, and freight are confirmed per request before sampling starts.
Payment
Payment terms are stated on the proforma invoice. Production is scheduled after the agreed deposit or payment confirmation is received.
Artwork and Intellectual Property
You confirm that you own or are licensed to use any logo, artwork or design supplied to us. We use that artwork only to produce and pack your order. Unless otherwise agreed in writing, moulds, plates and tooling remain our property.
Lead Time
Production lead time is confirmed on each order and starts after artwork approval and deposit receipt. Delays caused by late approvals, late payments or incomplete specifications shift the delivery date accordingly.
Quality and Claims
Please inspect goods on arrival. Report any defect, shortage or damage within 7 days of delivery with photographs and the order number. Verified issues are resolved by replacement or credit note for the affected units.
Custom Products
Custom and private-label goods are made to your approved specification. Minor variation in colour tone, engraving depth and hand-finished details is normal in production and is not treated as a defect.
Limitation of Liability
Our liability for any order is limited to the value of the goods supplied in that order.
Governing Law
These terms are governed by the laws of the People’s Republic of China. Disputes are first addressed by negotiation, then by the courts at the supplier’s place of business.
Contact
Questions about these terms can be sent through our contact page.